From Curiosity to
Conversion, and Beyond
Lifecycle marketing & CRM solutions that keep your
customers coming back for more.
Growing a brand doesn’t happen by fluke. It requires an integrated approach that speaks your customer’s language. Our proven lifecycle and CRM strategies address every step of the customer journey, using advanced tools to help the right audience discover your brand and foster lifelong loyalty.
The COUCOU Impact
5X
revenue from automated
campaigns
68%
increase conversion rate from leads to active customers
38%
decrease in churn After
6 Months vs Same Period LY
34%
vs Same Period LY
Trusted by the Best
Our time-tested strategies have helped numerous clients maximise growth, foster long-term loyalty and build recurring revenue.
It’s All Connected
With the wealth of multichannel customer data available today, there’s no better time to shift from a purely sales-focused approach to integrated marketing that boosts revenue while building lasting human connections.
Here are the key pillars of our personalised and seamless marketing approach:
Lifecycle Marketing
Turning one-time buyers into brand loyalists by targeting the right audience and engaging in impactful conversations throughout their journey.
CRM Omni-Channel
Management
Leveraging integrated engagement systems to design, launch, and automate personalised customer experiences across paid and owned channels.
Marketing Automation
Combining real-time data and automation tools to deliver the right message to the right customer, at the right time.
Customer Insights
Drawing actionable insights from tech stack data and customer surveys to create and optimise tailored cross-channel campaigns.
LTV Optimisation
Ensuring a higher lifetime value and lower churn by analysing consumer cohort, spending habits, and average order value to orchestrate bespoke customer experiences.
Email Marketing
Maintaining high deliverability and leveraging data-driven insights to increase email revenue and retention.
Leveraging Best-in-Class Tech to Deliver Results
We collaborate with numerous tech partners to offer quick support, exclusive discounts, insights into the latest trends and early access to new releases.
Major Partners
Premium partners
Why Brands Choose COUCOU
“Alex has a remarkable knack for innovation and a keen eye for leveraging new technologies to address business challenges and drive customer-centricity. Alex consistently sought out cutting-edge solutions, showcasing a proactive and forward-thinking approach that significantly contributed to the success of the implementation of one-to-many and one-to-one SMS and email communications for CAMILLA.”
“Alex and his team delivered a fantastic result for our complex email setup! They communicated clearly throughout the entire process and left no stone unturned when resolving our email authentication issues. We now have full confidence that our email setup is functioning perfectly and deliverability is fully optimised. I’d definitely recommend Alex and his friendly team for anyone needing expertise in email deliverability and setup!”
“We had the pleasure of collaborating with Alexandre to initiate Samsung’s journey towards ensuring optimal inbox deliverability with Validity Everest in the APAC region. His ability to grasp complex logic and lead the project makes him a standout partner.”
Ready to Grow Like Never Before? Let’s Talk!
Book a free consultation with our founder to get started.
